Starbucks Team Lead
Souderton, PA Souderton, PA Full-time Full-time From $16 an hour From $16 an hour STAFF JOB DESCRIPTION JOB TITLE:
Lead Coffee Barista BASIC PURPOSE:
The primary purpose of this position is to ensure excellent customer service and that store standards are met.
Provide customers with prompt service, consistently serving quality beverages and related products while creating a clean, friendly and fun environment.
ESSENTIAL FUNCTIONS Passion for Customer Service:
? Welcome and connect with each and every customer ? Effectively recommend products and accommodating purchases to enhance the customer experience ? Provide product demonstrations and sampling ? Ensure that each customer experience results in a WOW.
Focus on Quality Assurance ? Only serve items that meet visual and product quality standards ? Demonstrate knowledge and practice of safe food handling ? Follow merchandising, stock, rotation and storage standards ? Present oneself in a clean professional manor during every shift Contribute to Store Profitability ? Follow proper cash handling procedures and register policies ? Follow inventory and stock guidelines Assume responsibility to learn and demonstrate knowledge as a barista ? Responsible for self-initiated learning beyond the standard training program ? Learn and demonstrate all standards of product and conduct established by Giant ADDITIONAL
Responsibilities:
JOB
Qualifications:
To competently perform at a proficient level and be fully qualified, a person would be expected to have:
1.
Education (Minimum Needed):
High School or equivalent certificate Experience (Minimum Needed:
Preferable supervisory and or barista experience 4.
Special Skills:
Customer focused, strong interpersonal skills, foodhandling certificate preferred 5.
Other:
BASIC FUNCTIONS:
1.
Mental Concentration Required (How much mental resourcefulness, creativity, interpretive thinking needed in performance of job?):
Frequent 2.
Amount of Manual Dexterity Needed and Why (What, if any, machines are used?):
Frequent, There will be times when only one person is in charge of the department; this person must be able to operate all pieces of equipment and produce all products available 3.
Describe the Complexity Level of the Duties:
Duties require the ability to multitask and manage several orders at one time 4.
Knowledge of Organization (within our business environment who or what does the associate have to know to act effectively?):
General ability to work in a teaming environment 5.
Job Related Personal Contacts (Who does associate usually deal with, internal and external?):
Associate will deal extensively with the public (our customers) along with 1-2 co-workers at any given time 6.
Seriousness and Consequence of Error (Check one and explain):
( ) Slight Explain ( X ) Somewhat Serious Explain Potential for physical harm from mishandling of product or equipment, c customer relation ambassador ( ) Serious Explain ( ) Extremely Serious Explain 7.
Describe the level of Supervision Required (after the initial training period):
Little to no direct supervision will be available, the person must be a self-starter and driven by excellence 8.
Responsibility for Others (Check One):
( ) No How many? Up to 2 (X) Yes If yes, do you:
(X) Explain work (X) Distribute work ( ) Oversee work 9.
Confidential Nature of Job (Check one in each column):
(X) Confidential Material (X) Incidental or Never ( ) Highly Confidential ( ) Occasionally ( ) Top Priority, Highly Confidential ( ) Frequently ( ) Routine PHYSICAL DEMAND ANALYSIS DESCRIBE WORK ENVIRONMENT:
Standing upright for extended periods of time in a confined area open to public view.
SUMMARIZE THE PHYSICAL DEMANDS ASSOCIATED WITH THIS POSITION:
Standing, lifting up to 50 lbs, working with hot product Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid sick time Paid time off Paid training Vision insurance Restaurant type:
Caf Coffee shop Shift:
8 hour shift Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Lead Coffee Barista BASIC PURPOSE:
The primary purpose of this position is to ensure excellent customer service and that store standards are met.
Provide customers with prompt service, consistently serving quality beverages and related products while creating a clean, friendly and fun environment.
ESSENTIAL FUNCTIONS Passion for Customer Service:
? Welcome and connect with each and every customer ? Effectively recommend products and accommodating purchases to enhance the customer experience ? Provide product demonstrations and sampling ? Ensure that each customer experience results in a WOW.
Focus on Quality Assurance ? Only serve items that meet visual and product quality standards ? Demonstrate knowledge and practice of safe food handling ? Follow merchandising, stock, rotation and storage standards ? Present oneself in a clean professional manor during every shift Contribute to Store Profitability ? Follow proper cash handling procedures and register policies ? Follow inventory and stock guidelines Assume responsibility to learn and demonstrate knowledge as a barista ? Responsible for self-initiated learning beyond the standard training program ? Learn and demonstrate all standards of product and conduct established by Giant ADDITIONAL
Responsibilities:
JOB
Qualifications:
To competently perform at a proficient level and be fully qualified, a person would be expected to have:
1.
Education (Minimum Needed):
High School or equivalent certificate Experience (Minimum Needed:
Preferable supervisory and or barista experience 4.
Special Skills:
Customer focused, strong interpersonal skills, foodhandling certificate preferred 5.
Other:
BASIC FUNCTIONS:
1.
Mental Concentration Required (How much mental resourcefulness, creativity, interpretive thinking needed in performance of job?):
Frequent 2.
Amount of Manual Dexterity Needed and Why (What, if any, machines are used?):
Frequent, There will be times when only one person is in charge of the department; this person must be able to operate all pieces of equipment and produce all products available 3.
Describe the Complexity Level of the Duties:
Duties require the ability to multitask and manage several orders at one time 4.
Knowledge of Organization (within our business environment who or what does the associate have to know to act effectively?):
General ability to work in a teaming environment 5.
Job Related Personal Contacts (Who does associate usually deal with, internal and external?):
Associate will deal extensively with the public (our customers) along with 1-2 co-workers at any given time 6.
Seriousness and Consequence of Error (Check one and explain):
( ) Slight Explain ( X ) Somewhat Serious Explain Potential for physical harm from mishandling of product or equipment, c customer relation ambassador ( ) Serious Explain ( ) Extremely Serious Explain 7.
Describe the level of Supervision Required (after the initial training period):
Little to no direct supervision will be available, the person must be a self-starter and driven by excellence 8.
Responsibility for Others (Check One):
( ) No How many? Up to 2 (X) Yes If yes, do you:
(X) Explain work (X) Distribute work ( ) Oversee work 9.
Confidential Nature of Job (Check one in each column):
(X) Confidential Material (X) Incidental or Never ( ) Highly Confidential ( ) Occasionally ( ) Top Priority, Highly Confidential ( ) Frequently ( ) Routine PHYSICAL DEMAND ANALYSIS DESCRIBE WORK ENVIRONMENT:
Standing upright for extended periods of time in a confined area open to public view.
SUMMARIZE THE PHYSICAL DEMANDS ASSOCIATED WITH THIS POSITION:
Standing, lifting up to 50 lbs, working with hot product Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid sick time Paid time off Paid training Vision insurance Restaurant type:
Caf Coffee shop Shift:
8 hour shift Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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